This training will present an overview of the factors that can escalate a situation and/or individual. Together we will go through the escalation cycle and responses to each phase, work to understand how to identify our own and others’ conflict styles, trauma responses, and triggers. We will learn practical de-escalation principles and skills to support individuals in ways to engage in a trauma informed framework when facing escalation. Additionally, attendees will learn how to apply a trauma informed care lens to prioritize minimizing re-traumatization and additional harm.

• Location: Address: 333 S Wabash Ave, Chicago, IL 60604, Floor 3, Room 319.
• Valid ID: Please bring a valid form of ID with you to the training and check-in at the lobby when you arrive. You will then take the elevator to the 3rd floor.
• Arrival: Please arrive by 9:30am-9:45am to ensure a smooth check-in process.
• Parking & Transportation: Paid Street parking and several parking lots are available in the area. Additionally, the CTA Brown, Red, Green, and Blue lines are nearby.

Two continuing education credits will be offered for this training. If you would like to request CEUs, you may do so in the evaluation sent after completing this training. For more information on ICOY’s training attendance policy please see here: https://www.icoyouth.org/attendance-policy/